Category: Coworking Europe

Coworking hubs are a key driver of Amsterdam’s plan to become a world startup hotspot

StartupAmsterdam is a public/private initiative, with a time-span of four years to fortify the city’s position as leading startup hub in Europe, and increase the international visibility of Amsterdam’s startup ecosystem. The growth of a wide web of coworking spaces and accelerators all over Amsterdam is a strong argument used on StartupAmsterdam‘s communication materials to convince outsiders of the powerful position ot the City as one of the the most vibrant startup hotspot in Europe.

Iris Muis is StartupAmsterdam’s startup liaison . The startup liaison oversees Amsterdam’s startup ecosystem, managing data on the city’s startups, co-working spaces, corporates connected to the Corporate Network, relevant events and more. We interviewed Iris about how important the growing Amsterdam coworking hubs’ network was for the developement of city’s  startups ecosystem.

Hi Iris. What is StartupAmsterdam ?

In 2015, the City of Amsterdam has realised that, to play its part in the European startup ecosystem, it had to invest in the city’s vibrant startup scene. Local government teamed up with the startup community and drafted a plan of action: StartupAmsterdam. This plan consists of fifteen measures to help startups grow, based on the five basic requirements for startup success: talent; customers; content; capital and an environment that is startup-minded.

StartupAmsterdam works with an extensive network of partners and is happy to share its approach with other cities. It does not invest in individual startups. We help optimize the startup climate in the city, making sure all is in place for you to make a success of your startup.

Iris Muis

According to your website, the city’s wide network of Coworking spaces are one of Amsterdam’s main assets to lure Startups. Why ?

The City of Amsterdam is proud of its well-developed and diverse startup ecosystem which embeds these companies and the knowledge institutions, high-quality accelerators, incubators, startup academies, corporations, coworking spaces and VC firms that help them grow.  Not only are coworking spaces key players in the startup ecosystem, they also provide a basic need for startups: a place to work. Amsterdam’s city centre is crowded, because of the limited space we have in our circular grid of canals. Coworking spaces can lower the threshold for startups to have an office space in the city centre.

What is the difference you make between coworking spaces and accelarator/incubator offering ?

Accelerator programs offer intense training courses for startups. Incubator programs offer in-house mentoring, and coworking spaces offer space to work. For the oversight of those different players on our website, differentiation is easy. Most of the time, accelerators, incubators and coworking spaces approach us to ask if they can be placed on the relevant oversight. Startup physical Hubs are key players in our startup ecosystem. To see an overview of the amazing incubators and accelerators in our city check our website: http://www.iamsterdam.com/en/business/startupamsterdam

More than 1.100 startup would be based in Amsterdam. How many work from hubs (coworking and accelerators) ?

What I can say now is that these hubs are an important driver of startup growth in this city, as they often support seed or early stage startups and really strengthen their growth. We have set up a governmental incubator called Startup in Residence. One of StartupAmsterdam’s measures details how local government can act as launching customer to startups. In collaboration with the Chief Technology Office (CTO) of Amsterdam we set up Startup in Residence: local government invites Dutch and international startups to devise innovative solutions to social issues in the city. The pilot of this incubator successfully ran in 2015 with seven startups. Currently we are running Startup in Residence 2.0.

Since the summer of 2016, seven new coworking spaces have opened their doors in Amsterdam.

Are Amsterdam’s coworking spaces becoming more numerous or simply bigger ?

B.Amstedam

Both. For example, coworking space B.Amsterdam started out with 20K square metres in 2015, and now has more than doubled in size, to an astounding 42K square metres: http://b-buildingbusiness.com/amsterdam/. Since the summer of 2016, seven new coworking spaces have opened their doors in Amsterdam. We keep track of them, their addresses and the amount of square metres of co-working space they have.

Do those hubs collaborate ?

Amsterdam’s ecosystem is very well-connected and parties work together where needed. We have a small hands-on team working on executing the fifteen measures of our action programme. Some examples of what StartupAmsterdam has been up to so far: establish Launchpad Meetups to connect corporates and startups; help launch startup academies like BSSA and the Growth Tribe academy to educate the talent startups need; kickstart Amsterdam Capital Week to connect startups to capital; bring code into Amsterdam school curriculums and educate teachers to do so; attract talent to help startups grow; establish international relations and organise bootcamps to the benefit of our startup community; to know more about what we do we recommend you browse our online news section and about page.

Coworking hubs in amsterdam are both becoming bigger in size and more numerous

The StartupAmsterdam website offers a useful calendar of all the startup-related events in Amsterdam. The calendar is open to all to upload startup events taking place in Amsterdam, just hit the “Submit Event” button. After we agree that your event is relevant to Amsterdam’s startup community it will show up on the calendar!

Amsterdam is also one of the tech clusters in the Netherlands that work closely together under the name of StartupDelta. In the past one and a half years, StartupDelta has linked up the various innovation hubs in the Netherlands and positioned our country as one of the most attractive startups ecosystems in Europe. Whereas StartupDelta was a governmental programme on a national level, StartupAmsterdam is a four-year action programme on a city level. The Dutch capital city is one dimension in the multi-faceted ‘StartupDelta of Europe,’ the Netherlands.

How about welcoming ‘talents’ in Amsterdam. Is your approach similar to what you do with advising startups ?

For welcoming talent in Amsterdam and connecting them better with the startup ecosystem, we have developed several programs. TechConnect is a program that brings together students and graduates with a tech background with startups. We also work closely together with the universities in Amsterdam, for instance in designing an honours track for excellent students to introduce them into the world of startups. Coding 4 Amsterdam is another program.

Coworking Europe 2018 conference will take place in Amsterdam on Nov 14-16

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How to measure coworking business performances

At the most recent Coworking Europe conference, which took place in Brussels in November of last year, Anil George, Head of Operations at 91Springboard, India’s largest Coworking network, facilitated a masterclass on how Coworking spaces measure their business performance.

Here is a sum up of the workshop.

1. Determine the right metrics and indicators

Coworking spaces, like any other businesses, need to measure and quantify performance progress based on defined targets and goals based on various activities. One must consider KPIs (Key Performing Indicators) specific to running a coworking space.

Those metrics will have to be customized according to each activity related to the coworking operations.
We also need to ensure that KPIs are readable, as well as standardized and automated so that everyone can clearly understand these changes.

But first, let’s make sure we first have paid attention on the following things  :

  • Frequency of the action which is measured (daily, monthly, quarterly, etc)
  • Unit used (numbers, currency %, etc)
  • Source (such as sales CRM, or a software management tool like Essensys)
  • Checklist, dashboard, etc; the audience (team or organisation)
  • Target; and how we represent and interpret the final result.

2. Measure the coworking business performances

During the devising metrics masterclass of 91Springboard in Brussels, the participating group worked as one Coworking Space provider with multiple departments and arrived at different conclusions based on various metrics.
Key indicators were used as a way to measure activity in their departments and improve overall performance.

Here are three fields of measurement we can elaborate on : Operational performance, Business performance and Community performance. 

A. Operational Performance

We refer to those items around the regular day-to-day running of the coworking space : efficiency, smooth processes that continually improve with the help of reviewing relevant data…

Take the example of bandwidth management. What can be done to measure patterns of consumption ?

Example :

  • Create utilisation patterns across the day for different types of users
  • Do the same by weeks
  • Introduce a metric to understand the bandwidth consumption during events
  • Etc.

By groing through this, we will able to cater the best possible solutions for upgrades, downgrades and improved infrastructure (access points, router etc) as a whole.

Another example, more focused on qualitative inputs, is : “Good Resolution” by the team running the place.

This can be measured in terms of the number of support tickets for problem-solving, resolution time to close, the sentiment of members after closure and so on.

The overall idea of these operational metrics is to improve the running of the space by going deeper into each one of these elements.

B. Business Performance

The space and its business models must make unit economics sense, for sustainability and scale.

First and foremost, one needs to design the right metrics to provide with the right assessment. Thos metrics might be :

  • Revenue per square meter
  • Revenue per member
  • Revenue per workstation
  • Sales conversion ratios
  • Cost per lead
  • More

It speaks for itself that those are various measures to be reviewed on daily, weekly, monthly, quarterly bais would one want to learn from what’s happening with respect to the business performance, and how he/she stands against our predictions/forecast. 

So many proxy metrics of capacity utilization, occupancy, churn serve as second-level/dive-deeper metrics that links back to the root metrics of revenues and expenses.

C. Community Performance

Community is a core element of the why we all love coworking. The idea of creating unique communities that are defined and created by the members for members, which is facilitated by the space providers.

We can improve and measure the internal community dynamic, the external community dynamic, as well as the level of performance regarding events management.  

Here are some quantitative and qualitative metrics that can be used to assess the level of engagement of a coworking community:

  • Surveys, to deem members’ satisfaction
  • Synergies and collaborative projects between members
  • Connections and friendships
  • Success stories
  • Event attendance
  • Quality of event feedbacks
  • Event attendance patterns
  • Etc

Understanding values, beliefs, character, and goals of the space, metrics, which vary from one space to another.

Tracking metrics in a systematic way will develop unique insights, which will make room for new metrics to evolve.

Overall, it will help to draft strategic goals, which can be broken down into more metrics that will answer questions related to personal needs.

Perfect metrics do not exist. However, based on his/her experiences and goals, space managers will find the best metrics that work for them.

Download 91Springboard Metrics presentation :

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The design of our space is research backed to promote varied types of interactions-Ben Gattie,The Working Capitol

Ben Gattie, the co-founder, and CEO at The Working Capitol wanted to nurture creative work environments in his home country of Singapore. After working for a real estate developer focused on SoHo loft conversions in New York City, Ben returned to Singapore about 8 years ago and set up The Bamboo Group, a boutique real estate company specializing in the redevelopment of neighborhood shop houses. Deciding to enter a more meaningful and multifaceted industry centered around creating inspired work environments for companies big and small, Gattie co-founded The Working Capitol with his sister, Saranta.

Today the professional landscape in Singapore is changing, and it’s all thanks to places like The Working Capitol. We caught up with Ben to discuss these changes and how his work is enabling more open and flexible work environments.

Hi, Ben. What is work culture like in Singapore? Have people embraced social workspaces? 

It was quite conventional in a lot of ways until a few years ago with the mainstream emphasizing job security and working out of the central business district. Singapore has made a conscious effort to decentralize, and independent operators such as ourselves have legitimized fringe locations and social workspaces. Thankfully, Singapore is accustomed to change at an aggressive pace and is very adaptable to new things. Singapore apparently has over 60+ co-working spaces so I certainly hope this means people have embraced social workspaces! That said, in our earlier days, it was essential to educate people about what we were doing and to adopt a genuine spirit of giving before we could expect to get in return.

Does TWC aim to promote shared work culture and if so, how?

Ben Gatti

Definitely. We try to promote shared work culture across as many touch points as possible. The design of our space is research backed to promote varied types of interactions, ensuring there are different environments suited for different types of work or social engagement.

We want all our members to feel a sense of ownership of the entire building regardless if they may have signed up for a dedicated workspace. Our events and programming ensure that people come together across different points of interest, which we populate according to the verticals of arts and culture, personal and business development, health and wellness and lifestyle and entertainment.

Furthermore, our team is genuinely interested in what our members do and aims to facilitate interactions and connections whenever possible.

When TWC was being developed, was special attention paid to design? 

Yes. Design with intention is key  i.e understanding why the spaces exist and for what purpose it serves. Design is always best when it puts the member experience first and naturally weaves these human experiences into the built environment.

In your experience, what type of design promotes a better work culture, while also increasing productivity?

Specifically, in the case of The Working Capitol, the flow of one space into another, the incorporation of natural light, a lively color palette and ensuring there are different types of micro-environments suited for different types of work made accessible to everyone have been major contributors to our unique energy.

Do you believe that the physical design of a shared workspace is an essential part of the model? 

It is an essential part of the model. It directly influences not only how well we can perform operationally, but how successful we can be at creating the right energy and interactions. If the hardware is poorly designed, it makes it that much more challenging for our team and all their efforts to bring the space to life successfully, ensuring people are inspired to do their best work.

What types of members do you attract? For example are you focused on the local community or do does TWC extend themselves to digital nomads? 

Our members truly span a broad cross section. Being fortunate enough to have an international upbringing and exposure to different cultures, it was extremely important for us to champion diversity in terms of the type of industries we cater to, as well as different stages of development. We welcome everyone from solo-preneurs to large companies. That diversity can only help to provide different perspectives and learnings to local businesses in Singapore and enable people to grow in both business and personally.

On that same note, do you have corporate members or business partners? If so, why do you think that they are drawn to a place like TWC?

Our corporate members tell us the main draw has been to attract and retain the best talent. They want to provide their teams with access to inspiring spaces, access to amenities and opportunities to engage with other members and companies.

CHECK OUT SOCIALWORKPLACES.COM UPCOMING EVENTS

“Coworking can bring tired workspace back to life”-Hub Newry, Northern Ireland

In 2012, husband and wife team Patrick and Suzanne Murdock took a big risk. They decided to develop a coworking space in Newry, Northern Ireland, at a time when the city was still in the depths of the recession. Three years later, The Hub Newry is still standing, offering a community environment for start-ups, freelancers, small businesses and community groups based on a sustainable and ethical working ethos. With a “combination of hard work, perseverance, and the support of the local business community”, the Hub is now one of the leading coworking spaces in Northern Ireland.

Hi, Patrick and Suzanne. What inspired you to open the Hub Newry and can you please tell us a bit about the space today?

Patrick: We had just returned from England and I was self-employed working out of our spare room and living a solitary existence where days could go by when the only face to face contact I would have was with family. I needed to be a part of a coworking space and the only way this was going to happen in Newry was by starting our own.

The Hub Newry was born from modest beginnings, located behind the boarded up façade of an old pub, which had become another victim of the recession. Today the space has evolved into an established city centre fixture, housing a community of entrepreneurs and micro businesses who work in partnership with each other to achieve the most elusive of business goals in recent years. We recently won the award for ‘best premises’ at the 2015 Greater Newry Area business awards, which comes hot on the heels of the Hub achieving “Gold” sustainability certification during the summer by Green Tourism.

What is the coworking scene currently like in Newry and did you need to introduce the community to the concept?

Suzanne: It has not been without its challenges. When we relocated from the UK, which is essentially a pro- business environment, we had no idea of all the difficulties that we would face when dealing with the infamous Northern Ireland red tape. Many of the things that we took for granted in London came as a shock in Newry, especially coworking!

It took a good year at the onset of our project to roll out the concept of coworking to Newry and the surrounding areas. Even though there were shared offices, hacker spaces and technical hubs, coworking, in the true sense of the word, didn’t really exist in Northern Ireland.

What types of action did you take in order to introduce the public to the concept?

In the early days, a second business helped to fund The Hub Newry as the office was literally empty. The first residents were those who were travelling or who worked abroad and had already seen the benefits of coworking. But, we were resilient and our ‘can do’ culture helped us to overcome many of the problems we faced. A lot of networking and obscure events including hosting the Oktoberfest Promo Video helped us along the way!

How does the coworking scene in Newry differ from the very advanced community in London?

Newry certainly has some “quirks”. A very strong sense of community and the need to succeed helps to drive the coworking concept here. We seem to attract various clusters of industries, which are successful in Northern Ireland including building, construction as well as creative & digital businesses, which all work together effectively.

What are some of the different needs/expectations of your members?

Businesses here seem to have to work harder in order to be profitable. There is far less start-up capital and most of the local government money is allocated to public sector and charitable projects. Despite this, coworking is now very effective and residents have higher expectations. Desks are far cheaper than in London and our businesses feed off each other well with regards to referrals, contacts and shared expertise.

In your opinion, is coworking self-sustainable and why is that? What do you think can be done to increase sustainability?

Yes, very much so. The local government has recognized the benefits of coworking and also sees a need to lower local taxes, which applies to coworking spaces. There is also much more collaboration between coworking spaces and local traditional businesses, but there is still work to be done in regards to solidifying partnerships between these businesses. Overall, coworking is certainly more sustainable if there is a “twinning system” or more of an international network of coworking businesses to give residents access to international offices.

Coworkers at the Hub Newry, Northern Ireland

Coworkers at the Hub Newry, Northern Ireland

The Hub is now planning to expand and will be opening a second premises in 2016. Since we are growing and we have basically mapped our growth to that of our residents, we have received feedback letting us know that our members are outgrowing our workspace, but that they still want to continue to be a part of our community.

Can the open workspace/coworking model play an important role in regenerating communities? 

Definitely. Tired workspace can be brought back to life for low cost and in a very sustainable way.

We now have a huge expertise to tap into when engaging with local colleagues, communities and businesses. This not only works from a business perspective but also allows us to mobilise members to work on voluntary and community projects such as the urban garden.

Why is this innovative model of work important in regards to how we understand the future of work?

Coworking plays a vital part in giving work experience placements, interview practice, coaching and assisting the resident businesses as well as the coworking business.

The Hub Newry is very community driven and also a big champion of green ethics, sustainability & culture for which we’ve recently been awarded the “Gold” certification by Green Tourism UK. Being very involved in community initiatives for both local businesses and social groups, we’re also really keen to participate in wider geographical areas with other coworking groups, businesses & community groups both Irish, UK & European.

Have you been to the Coworking Europe Conference before?

This is our first conference! We’re looking forward to gaining an international taste of what’s happening in the world of coworking. We are also very much looking forward to sharing experiences and ideas while simultaneously promoting our country and city to an international audience.

What will you be speaking about at this year’s conference?

We will be speaking about establishing a coworking space in an economically disadvantaged area. We will discuss the challenges of bringing a new concept to a traditionally conservative audience, and how our space helped resident businesses succeed. We will also speak about what it takes to establish a coworking space on a budget while still being able to remain sustainable and achieving a design excellence on a budget.

“Many people who came to work at Starbucks discovered that the coworking environment was a much better solution”-Ashley Proctor

Ashley Proctor runs both Creative Blueprint and Foundery in the vibrant city of Toronto, Canada. The newly renovated 15,000 sq ft community hub is an accessible venue run by Ashley and her business partner, Jake Koseleci, who also owns the property and leases space to Creative Blueprint and Foundery, in addition to a Starbucks.

Established in 2006, Creative Blueprint is a pioneer and leader in Toronto’s arts and coworking communities. Creative Blueprint provides studios, services and support for artists and entrepreneurs. The CB Studios in downtown Toronto are home to practicing visual artists, designers, makers and creative entrepreneurs.

We caught up with Ashley to talk about what it was like to partner with Starbucks and how coffee culture can help coworking spaces grow.

Hi, Ashley. Can you please tell us a bit about the current state of Foundery and Creative Blueprint?

Established in 2010, Foundery currently operates two Coworking and Event Spaces within The Foundery Buildings. Foundery is one of Toronto’s first coworking spaces and we are home to a diverse and vibrant community of passionate, independent freelancers and artists. Foundery provides 2 unique shared coworking environments in addition to private offices and meeting rooms.

In the new year, we are planning to launch an exchange program with our newest Creative Blueprint location in Seattle, Washington (in partnership with Office Nomads).

Why did you decide to partner with Starbucks rather than opening your own coffee shop? 

My original plans for a coworking space included art studios, as well as an art gallery and cafe. The businesses are all complimentary and they support each other. The Foundery Buildings were the first venue where we could open all of these elements under one roof. Yet, we had an entire building to renovate and a mortgage to cover, so we decided that it would be a good idea to partner with an established anchor tenant that we didn’t feel bad about charging market rental rates.

Ashley Proctor

Ashley Proctor

At the time when we bought the building, there was construction on the street and we needed to increase foot traffic. Also, coworking was not as popular as it is today and many people were still unfamiliar with the concept. Thus, the cafe gave people a reason to come by and check out the newly renovated building.

Do you feel that this partnership brought Foundery more opportunity?

Yes. Overall, it’s really events, coffee and casual opportunities that make connections and what helped to introduce the community to our space and to the coworking movement.

It has been a great way to find and to introduce people who need a community to the coworking concept. The partnership also offers a secure stream of patrons for the cafe and a secure revenue stream for the building. It also works out well when we need breakfast or coffee for our in-house workshops and events!

What are some of the specific benefits of having a partnership with Starbucks and what does it bring to the tenants and to the space owners?

Our members love coffee. We drink coffee all day and we also like snacks. Since we have our own desks next door, we don’t take up precious real-estate in Starbucks.

As a coworking space operator, I also visit the cafe to tell those people who are working on laptops that there is a better option that’s right next door. I’ve actually invited many cafe customers in for a trial day at Foundery and that worked out well both for Starbucks and for us.

Does having a partnership outside of the space provide the ability to impact the greater community on the whole as you have a wider reach?

Our reach was initially wider with Starbucks as a tenant, but now we have since established our location and our own community. Today, our events and members attract new visitors, like the CB Gallery, which is open to the public during exhibitions and we also participate in many city-wide initiatives that open our doors to the community.

Have you found that there could be a potential risk that your members would want to work in Starbucks, rather than your space?

Quite the opposite. Many people who came to work at the cafe discovered Foundery and decided that the coworking environment was a much better solution. Don’t get me wrong, I really enjoy going out for coffee, but I’d rather work from the Foundery rooftop patio or in my studio with friends. I’m so much more efficient and productive in a coworking space than I could be in any cafe.

What would convince you to have your own cafe? 

Now that we have established the model at this location, we’d like to see another service provider operating in the space. We are actually in the process of replacing the Starbucks with an independent operator that is more in line with our vision and mission for the space and community.

As we are a building full of independent artists and entrepreneurs, so it would be nice to see our peers using the space. Yet, we are taking our time in looking for the right cafe partner or collaborator who can provide amazing coffee, healthy food options and catering options for our members and many events.

Coworking Grows Up: An interview with Jean-Yves Huwart, founder of Coworking Europe

Like many of the major players in today’s coworking scene, Jean-Yves Huwart, started off as an unsatisfied employee. Driven by a need for more freedom, Huwart quit his job at a media company and started working as a freelancer. Yet, it didn’t take much more than two weeks before he started to get cabin fever. At the same time Huwart was going crazy in his home office, there was talk in Brussels about creating one of the first European Hubs, Hub Brussels, which launched in 2009. Huwart was one of the first members to join the space and he quickly realized that coworking was the epitome of what he had been writing about as a business journalist. For him, this budding movement met the requirements of the rapidly transforming modern workforce and was much more than just a fad.

Hi Jean-Yves, what initially pushed you to start the first Coworking Europe Conference?

Jean-Yves Huwart: While I was working at Hub Brussels I was witnessing, first hand, a growing need for shared workspaces that prioritized human interaction over production. I started looking elsewhere for similar spaces to the Hub, and I quickly figured out that coworking was a growing phenomenon that could be found all over Europe. This was the initial inspiration to start the first Coworking conference, and because Brussels is the capital city of Europe, it made sense to identify as a European conference.

When did you have the first event, and what was coworking community like in its early stages?

The first event took place in 2010. We expected around 50 people but instead 150 showed up. At that moment, we understood that something was really cooking. At the time, spaces were still in their nascent stages, Betahaus in Berlin was just one year old, and many of the big names you see in coworking today were just starting out. Because things were still operating on a smaller scale, we were able to easily connect with a lot of people who were developing spaces, and also the individuals who had knowledge about the coworking movement.

What countries, at the time, had the most advanced coworking scene? And how did these developments help develop the Coworking Europe Conference?

In 2010, many of the people we met at the conference came from Germany, which was the most advanced coworking scene at the time. They were already organizing themselves into an association, Coworking Deutschland, which was something that was ahead of its time. After the conference, Coworking Spain started and you also had a strong Italian scene growing.

Coworking Europe conference, 2015

Coworking Europe conference, 2015

Because of these coworking associations that were forming, people started looking at ways in which they could come together, thus the people in Berlin invited us to have our conference there for the next year, which was in Betahaus, and Club Office. Then, when we were in Berlin, we met the people from Paris who invited us for the next year and from there we gained more traction and the interested has never stopped growing.

From the first Coworking Europe, a real community was formed, so while the conference is still a yearly event always open to newcomers, it’s also an annual gathering of people who see each other as a family.

As someone who has been there from the very beginning, what are some of the major developments you have seen in the coworking over time?

In a lot of ways we grew up alongside many of today’s more developed coworking spaces, so we have really seen the ways in which the movement has changed over time. We also had the chance to see the way that spaces [have] experimented since the very beginning.

One thing that has changed over time is that coworking operators have learned how to monetize their spaces. Many of the people who attended the first conference were interested in coworking, not so much from a business perspective, but rather as a side project.

Today, the coworking community is playing a major role in how new economies will be structured in the future, as they are paving the way for an innovative workforce.

What are some of the major trends that you see currently in the coworking scene?

This year we had 360 attendees in Milan, which was comprised of experts in the field and also many newcomers. After Milan, we can really say coworking is steadily growing as an industry, which has become more and more mature, while still acting as a source of inspiration for various curators. One thing we’ve seen is that there is a whole new set of players interested in coworking, from government, employees to corporations.

These different sectors are interested in coworking because it is shaping the workspace of the 21st century. They realize that the function of the workplace is changing and that it is more focused on interaction and the human experience. Overall, the sharing economy, co-living, and collaboration are key elements to success in the business world today.

What do coworkers expect today that they didn’t before?

There is certainly more insight available, but what we do see, now more than ever, is that people are interested in growing a business and the proportion of spaces created purely as a social project has decreased. This doesn’t mean that the passion and the ideals have disappeared, but it does mean that coworking is approached in a more mature way. The more the movement grows, the more we understand the economics behind it, such as the importance of having private offices and services, which can generate income.

For example, the initial results of the Global Coworking Survey, which was presented at the conference, showed that more spaces than ever are looking to expand.

We also heard a lot about the emerging trend of coworkcation, what does that say about the way we approach contemporary work styles?

This year’s conference presented more data and hard facts than ever before. We are seeing the rise of different concepts driven by coworking, like “coworkation,” which presents a completely new approach to freelancing. We had several presentations on the topic, from Hubud in Bali and also Neo-Nomad. This increasing global mobility for employees and employers will be a cause a dramatic change in the way we see travel and it will also impact tourist destinations. In the future we could see a significant population of the workforce moving freely and it may eventually be the standard way to make global connections.

In addition to nomadic freelancers, many people are discussing the relationship between coworking and corporations. It has always been a topic, but now we see people developing strategies to make this relationship a reality. Corporations in the future will most likely look like today’s coworking spaces. In many ways, large enterprises need to look towards the coworking model in order to remain relevant in the future.

You also had the first Coworking Africa conference in Cape Town this year. What were some of the most significant takeaways and what did this experience tell you about the global coworking community?

The reaction was very positive. We saw that in the same way that coworking is important in Europe, it is equally, if not more, important in developing countries. For us, basic standards like fast internet in an office space is a commodity, but this not the case in Africa. In the coworking community in Africa, the primary role of the movement is to provide basic infrastructure at an affordable cost. In addition to meeting basic needs, coworking also brings a lot added valued in regards to social engagement, both on a local and global level, in the African community.

What do you predict the future of coworking will look like?

If we keep seeing the value system of the sharing economy as a main force behind the development of new economic models, coworking spaces will be one of the most visible parts of this transformation. The coworking movement will go beyond the conceptual stage and become the physical manifestation of the collaborative economy. While walking through a cityscape, coworking spaces will line the streets, much like factories and offices did in the last industrial boom.

Note: This article was originally posted on Shareable

“We revitalised the space and, as a result, we see restaurants and coffee places opening up around us”- Dan Zakai, MindSpace (Tel Aviv)

The evolution of coworking is no longer following a straight path, today’s spaces can be everything from purely bottom up, to purely top down, and everything in-between. One thing we are seeing now is spaces that are combining various elements to create a mixture of fully service offices that also cultivate strong communities. Mindspace is one of those spaces. After setting up its first location in Tel Aviv close to 3 years ago and has been going strong ever since. Now with 4 locations, 2 in Tel Aviv, and two more in Berlin and Hamburg, co-founder Dan Zakai is set on creating a new standard of office space for today’s generation of professionals.

Hi, Dan. Can you please tell us about the coworking scene in Tel Aviv before you established Mindspace?  

When I first started my business 3 years there weren’t actually too many coworking spaces in Tel Aviv, unlike today. Of course, there were some established spaces, but many of them were just offering basic amenities. We saw great potential to create something new in the city.

What is the coworking scene like in Tel Aviv?

Overall coworking in Tel Aviv is growing. In 2015 there was a 74% increase in property designated to serve as coworking spaces. The coworking surge has caused the SME market in Tel-Aviv to thrive as well, as fully equipped serviced offices are providing a boost to tech-oriented businesses, old and new.

At the moment, Mindspace is one of three major coworking players in Tel Aviv, which includes Regus and WeWork. We were also one of the first spaces to offer high-end serviced office space that incorporates contemporary aesthetics and a highly professional surrounding without being too corporate.

What is it about Mindspace that sets it apart from a more “traditional” coworking?

Firstly, we are always sure to choose prime locations, which are already filled with established business and places to go out. We tap into these vibrant areas by offering a wide range of services for professionals in a modern, spacious location. For example, our smallest space is 2,000sqm and our largest space is 5,000sqm.

Secondly, it’s important to know that while coworking is a very sexy industry nowadays it’s still growing in the context of the real estate industry. Since the market is still small, it takes time to create room for these types of coworking spaces. We are paying attention to this growth while simultaneously subscribing to the coworking values. we make sure to invest a significant amount of time into researching our member’s needs, ultimately curating our services to meet their specific demands. Because we offer a highly professional landscape, plus a strong communal foundation, we tend to have a very diverse mixture of professionals who come to Mindspace.

Has Mindspace had any noticeable impact on the neighborhoods where you set up spaces?

I don’t think we can talk about specific major impact as the locations we choose are already primed for business, such as digital companies and startups. But we do change the look and feel of the buildings that we inhabit. For example, we took over 2 floors of a formerly traditional office space and totally revitalised the space and as a result we also see restaurants and coffee places opening up around us that is closer to the Mindspace level.

What types of members typically come to Mindspace and what have you noticed about their working patterns?

Our members range from individual freelancers to whole companies. We offer open workspace as well as private offices. But, one thing that we have noticed is that freelancers decide to have their own office after a while. What this tells us is that many of our members want access to the coworking community that offers resources and support, but that they also need the privacy of an office to ensure productivity.

Why do you think companies are so attracted to coworking spaces? Could it be they want to tap into talent, or need inspiration?

At Mindspace, we have companies that employ up to 200 people. Many of these companies want to be a part of a community, in addition to having access to our excellent locations and the chance to be more flexible. In Tel Aviv we have also seen that companies are looking for new talent, so they are coming to us to build up their base via the coworking model and becoming inspired by the community as a result.

You mentioned before that you pay close attention to your community, consistently altering your services to meet member needs. Can you tell us a bit more about that?

Our community is a central part of the Mindspace model. We don’t limit ourselves, but we want to be sure that we preserve our vision, which consists of providing services and also catering to each specific community.

Dan Zakai, © Max Threlfall

Dan Zakai, © Max Threlfall

At each of our locations, we have we have an open space for members that is also open to the public. We try to maintain diversity within the events so that they don’t just focus on startups and freelancers, but rather target a larger audience, whether it is art, lifestyle, or anything that is relevant to this new generation of professionals.

I see this type of community building as one of the most beautiful things about coworking spaces. While they emerged as a solution for startups and freelancers, they have now expanded their reach, allowing all types of people to have access to knowledge and resources. Again, we see ourselves as a platform for a new generation and once we know our members, and we spend time experimenting and modifying our community services.

How does the community in Tel Aviv differ from the communities in Berlin and Hamburg?

In all of our locations, we are gaining traction. Some of our tenants include M&C Saatchi, Target Global, and Minimalism & Co, to name a few. We also have long waiting lists in Tel Aviv as well as in Berlin. When we were setting up our space, we felt that like in Tel Aviv, space in Berlin and Hamburg was also lacking  high-end professional amenities for companies. So, while communities may have different needs, they also lack the same resources.

But, as we see ourselves as a platform for a new generation, we want to meet needs beyond office space. We do this by additional services to members, and also through our partnerships in Hamburg and Berlin as well.Some things we are looking at now are various finance solutions, discounts, travels, etc. Overall our mission is to make coworking spaces available to new industries new customers and to grow simultaneously.

Did you already registered for Coworking Europe 2018? Book now and join us in Amsterdam from Nov 14th-16th.  

 

 

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“Our biggest challenge is keeping the original flavour of coworking while assuring profitability”-Fernando Mendes, NOW_ Lisbon

When Miguel Muñoz Duarte, CEO of iMatch started looking for a new space incubator, he teamed up with CoworkingLisboa and went off to do some field work. Ultimately finding a beautiful 4.000 square meters (sqm) in Marvila, one of Lisbon’s most disadvantaged neighborhoods. Today, NOW_No Office Work is now breathing new life into this área, and challenging the boundaries of coworking, if not purely based on sheer size.

We spoke with Fernando Mendes, the founder of CoworkLisboa to find out a bit more about this larger than life coworking space, which is the biggest space in Portugal today, a country with over 100 spaces to date.

Hi, Fernando. Lisbon is one of Europe’s most vibrant startup capitals, but it was also hit hard economically during the financial crisis. Can you please tell us a bit about the role coworking spaces have played in revitalizing the economy?

The role coworking has played is difficult to measure, given the organic growth of spaces. One thing that we do know is that in 2010, Coworklisboa only had a small number of foreign members, around 10%, and today more than 30% are coming from abroad.

Also, coworkers are typically freelancers, even before the crisis, meaning they are resilient people who fight for change and autonomy. The majority of our coworkers, which is more than 700 since 2010, have at least two occupations. For example, a lawyer who likes to surf will at some point launch a new law service aimed at this particular target market. So as a result of difficult times, many people took on a second or third activity that once upon a time might have been considered just a hobby, but today it’s profitable.

In 2010, Coworklisboa only had a small number of foreign members, around 10%, but today more than 30% are coming from abroad.

Are there still challenges in Lisbon regarding workplace culture, and how can projects like NOW_ help address these challenges?

Work has gradually blended in with learning, which has blended in with leisure. In fact, Coworking is now the norm. Big and small corporations are adopting the model, and even academia is looking towards coworking to help push for positive change. Of course, fighting unemployment is definitely a problem that coworking can help to reduce, and NOW_ takes into consideration all of these nuances in order to effectively address these issues.

In fact, Coworking is now the norm.

Your project is certainly ambitious. What does it take to make sure this project of this scale goes over well?

NOW_ , although large in size, will be an intimate project. Being a large space guarantees that we can house all aspects of work, learning, innovation and life that we see today. We want everybody to have the chance to be included, so we decided that no expression of what we still call work would be out of the project. Also, a major part of the 4K sqm will be dedicated to social interaction and networking.

Fernando Mendes

Fernando Mendes

There are some other large coworking projects out there, such as Wework, how would you say that NOW can be set apart from these other coworking giants? 

They are different from the original coworking movement, that’s for sure, but we don’t see them as mere competition. NOW_is unique in the way that we can’t be replicated, as we know the city well and the people and we stand for are our coworkers. This is our biggest challenge, keeping the original flavour of coworking while assuring its profitability.

You decided to add a coliving element to NOW_. Is there currently a demand for coliving spaces in Lisbon? 

The demand is certainly there. Staying in Lisbon has become a challenge, as more and more people are coming to the city. Thus, we are in need of more flexible models to house new social paradigms. The “regular” digital nomad can be characterized as someone under 35, a freelancer, or part-time freelancer, medium average income, zero or few fixed costs, such as kids, car, house, etc. These people make up a large portion of today’s workforce, and rather than take the traditional route, they prefer to get together, share space, skills and knowledge, food and transportation, etc.

The logo of the project is “we don’t give a shift” can you tell us a bit more about that? 

“We don’t give a shift” means that we think that all of this has nothing to do with just work anymore. Work has become a part of every aspect of our lives to the degree that it is now impossible to say if one is working or not working. Those two modes alternate constantly throughout a single day. Ultimately, the 9 to 5 workday is dead and it won’t come back. We´re not saying all this is good and a new glorious way of living, it isn’t, but we

Ultimately, the 9 to 5 workday is dead and it won’t come back. We´re not saying all of this is a good and glorious way of living, it isn’t, but we strongly believe that coworking is in a way people fighting back against all the evil [insert all evil you can list or imagine] in this world.