Tag: barcelona

Aticco: “Big coworking brands are slower and therein lies the opportunity of the smaller operators”

Aticco is one of those interesting coworking growth stories which tells us that there is place for independent big players aside of WeWork or Spaces. Aticco is a born and raised coworking firm in Barcelona; a 3 years old brand that has managed to open 6 coworking spaces, around 25.000 m2 all together and without VC investment. We have interviewed Franz Pallerés, the Co-founder and Chief Operations Officer of Aticco, to find out more about its story of success and his future plans. Franz Pallerés will also be speaking at Coworking Europe 2019 in Warsaw on November 13-15th.

Hi. Can you tell us about the story behind Aticco ? What is your positioning?

Franz Pallerés, the Co-founder and Chief Operations Officer of Aticco

Aticco was born precisely in another coworking space. I was the space manager and my two partners were clients there. Having both points of view, we realized that if we focused on customer service and excellence in the management needed, it was an improved model. From there we began to imagine the space we wanted to create. We found an incredible attic in downtown Barcelona and we found it to be the perfect place to start this adventure. The support and confidence of the first coworkers were essential for us to move forward. Three years later we look around and we are very proud of what we have built. Aticco are not just working areas. Together we have generated an innovative ecosystem where we collaborate, learn, and grow.

The support and confidence of the first coworkers were essential for us to move forward.

We’ve read that the Coworking offering in Barcelona grew by 23% just in the last 6 months of 2019. How do you explain the boom? 

Aticco, Barcelona

Barcelona has established itself as a business and investment hub in Europe. The arrival in the city of large multinationals proves it. It has everything a company (startups and corporates) wants: qualified employees, investors, fertility for growth, quality of life (climate, gastronomy, environment…), and good connections with the rest of the world. As a result, the demand grew in the last year and forecasts indicate that it will continue to do so. And on the other hand, coworking spaces are perfect to house these companies. Faced with the traditional real estate offer, we offer flexibility of growth without permanent conditions and take care of all efforts, design training activities, organize meetings between entrepreneurs and mentors, celebrate events to have fun and connect with other people… And all that helps companies focus 100% on their project, have more opportunities for growth because of the connections that are created and strengthen the bond of their workers and their motivation. That is why there is an increasing demand for flexible spaces in the market.

Are you accommodating startups and freelancers, mainly, or other tenants profiles?

We have always believed that the combination of companies of different sizes and structures benefits fertility and environmental connections. The diversity of business models increases opportunities for collaboration. For example, freelancers or small businesses exchange services with each other, and learn the financing and investment processes of startups; early startups see the development of those that are already in a high growth phase and can sense the following challenges that they will have to face; large structures need to inspire and retain the talent of their team and they get it through contact with other profiles that complement them.

Aticco, Barcelona

In recent months we have had an increase in large corporations that are committed to entering flexible spaces. And it is not just for the ease of management and the options to continue growing without rigid conditions. But because of the enrichment that gives them at the level of human resources and brand value, being within an innovative ecosystem.

Freelancers or small businesses exchange services with each other, and learn the financing and investment processes of startups; early startups see the development of those that are already in a high growth phase.

You grew from 1.000 m2 a few year ago up to 25.000 m2 and six buildings today. Did you simply benefit of the strengthening of the market demand or has it to do with a home-designed approach you had?

Aticco, Barcelona

When we started, our initial plan was 1,000 m2 and we dreamed of expanding to 2,000 m2 after a year. But the levels of occupation that we achieved within a few months indicated that there was a high demand and that the community also liked what we offered and the atmosphere of closeness and family there was. Our coworkers have been the best ambassadors of the brand. This added to the fact that the big operators had not yet arrived in the city, made us enjoy a certain advantage. And we bet on the constant growth although that made us assume many risks. It has been a mix of being in the right place, at the right time, offering quality service and constantly evolving according to market needs.

Our coworkers have been the best ambassadors of the brand.

You compete nowadays at the same levels in terms of size and number of members as the big international brands like WeWork or Spaces, who have locations in Barcelona. Your thoughts on that?

In the current context of Barcelona, that statement is a reality. Knowing that in terms of financing we are infinitely smaller, on a daily basis we compete with them in all fields. Both in target, as in the search for new locations, the commercialization of leads, the processes of HR… The resources we have are smaller but the end result, after much effort and dedication, is that we fight to convince the same audience and offer the same level of demand in our spaces. We have to be creative and resourceful to get it. And I think that makes us value more every lead that transforms into a new coworker. We are David vs. Goliath of the flexible spaces of Barcelona!

The resources we have are smaller. We have to be creative and resourceful to get it.

How about the funding. You didn’t raise VC money nor have you a big international company behind you, do you?

Aticco, Barcelona

3 years ago we raised 110 k of friends and family, and 1 year ago we raised 700 k in a small round led by different family offices in Barcelona, we don’t have VC money nor we are backed/owned by a real state company, we had profits since we opened 3 years ago and it helped us grow organically and maintaining control of our company.

Would you say that independent brands can play on the same ground as the big international coworking names in any city?

I personally think that the big brands are slower and therein lies the opportunity of the smaller operators. For example we have seen it in negotiations with buildings or potential customers. Our decision making is faster and allows us to take better advantage of the situation. Another important point is flexibility. Big brands work almost like franchises, where the same model that has worked in other cities is incorporated. That on the one hand is good, because the whole system is very automated, but on the other hand, changes or adaptation to the environment is worse.

The local operator always has an advantage because of the knowledge of the environment. But you have to know how to use it. And finally I think that the commitment of the workers, loyalty and motivation with the project, are easier to maintain in not so systematized structures.

Our decision making is faster and allows us to take better advantage of the situation. Another important point is flexibility.

What about your plans for the rest of Spain?

We plan to open very soon our flagship in Madrid, it’s scheduled for Q1, 2020.

Do you have any projects regarding the opening of new locations in Europe?

Yes, we had Lisbon in our scope for a while, so soon you will find us there. We are still looking for new places where our community can grow. Smart cities committed to change, welcoming innovation hubs that will challenge the future.

The key to building a successful coworking platform is to understand your community

After the financial crisis, Spain was one of the countries that faced some of the highest unemployment rates in Europe. As a result, many professionals, freelancers, and business operators began to reimagine the professional landscape. In 2011, Ruth Martinez had a baby on the way and her husband had just started freelancing. In this time of change, they were exploring new options and had heard about the concept of coworking. After some time and research, they decided to start their own coworking community, Coworkidea. Next  week they will be celebrating the launch of their newest space, so we caught up with Ruth to find out more about the process of developing a space in one of Europe’s coworking capitals and what it means to be a successful coworking space operator.

Hi, Ruth. Coworkidea started out small but is now developing rapidly. Can you tell us a bit about this process and what steps did you take in order to properly develop?

When we launched 5 years ago, we went through some difficulties and at that time we were far from growing our idea. But, step-by-step, we slowly improved our business, learning how to offer better services to our members. The coworkers that came really liked the space, as well as the energy and environment. I believe that your project is what you attract, so we focused on creating a cool community, based on honest people, and community friendships.

Today, we have a solid community of workers who have been loyal to us since the beginning. As I said, they started off as freelancers who grew and Coworkidea has grown alongside them. We decided to expand with another space in the same building to help host our members as well as her freelancers. Our goal is to keep generating connections and enriching opportunities for freelancers.

What type of community do you provide and what types of members do you have currently working there?

We cater to a multidisciplinary community. Although, two main groups naturally developed. One is made of tech specialists (software and app developers, integrationists, programmers, designers…). And the other group is comprised of professionals within the building sector (architects, engineers, builders, and technical architects…).

Spain is known for having one of the most established coworking networks. Was it difficult for you to enter this market that some might say are overly saturated?

In 2011 there were only a few coworking spaces in Spain. Barcelona had more spaces than other cities, but there was still a lack of awareness, both within the sector and also amongst the general public. Although we all started without a clear reference, there were actually very few successful cases to follow. We basically went through the normal ups and downs, making mistakes and learning. We were gradually growing, and in 2016 we became established and have opened up a whole floor of around 450 square meters.

What is the current state of the Spanish Coworking market? And what makes it unique to other cities?

Today, we can say that our coworking sector has matured and has become more sustainable. There are some factors that triggered the high demand for coworking spaces was the major increase in people who lost their jobs after the crisis. Another remarkable fact is that Barcelona is now positioned as a tech and freelancer hub, which encouraged people to create startups and small businesses. Moreover, the city is a natural attraction for tourists and, therefore, digital nomads.

Would you say coworking has actually improved the job market, if so how?

I have no doubt that coworking has helped to improve the job market. The startups and small companies generate business, and I witnessed that from my work with Coworkidea. Some projects were launched three years ago as a freelance venture and over time have become a solid team of people.

In cities where here are already a lot of coworking spaces, what can new ones do to build successful platforms?

Ruth Martinez

Ruth Martinez

Barcelona has a lot to offer in regards to coworking, and the city also has strong competition. According to Coworking Spain, the main coworking platform, Barcelona currently has over 200 spaces registered on the platform, but it’s important to know that not all of them are actual coworking spaces. Those cases are when people with some extra space in their office decide to define themselves as a coworking space simply because they are renting out a couple of tables.

Of course, these aren’t considered actual coworking spaces, as the movement isn’t simply about renting out space but more about the people and growing a professional community, which brings value to members. On that note, my advice to all future space operators is that the key to building a successful platform is to understand your community and help it to organically grow.

Is it important for coworking space operators to embrace other spaces and work together?

Sure! Collaboration is a key element needed for the development of the sector. It allows spaces to speak as a unified voice when dealing with local institutions, ultimately allowing us more visibility and access to sponsors and partnerships. It also allows us to work together when facing common problems, while also inspiring new ideas and the chance to help coworkers achieve mobility, especially for those who are nomadic workers.

As the movement has matured, many coworking spaces in Europe are looking to expand their networks. What advice would you give to those looking to grow?

When we started it was completely different than it is now. Anyone who knew about coworking knew that we learned by taking action and especially by making mistakes. Today, we have a lot of experience and knowledge. We also have a second space, for which we have designed a strategy and business plan for expansion, including a very accurate financial study. Aside from that, we have collaborated with 2 coworking experts, Andrea García and Vanessa Sans, who helped us to design and launch the new space. Andrea designed the space and Vanessa drew up the strategy as well as the  content plan for the launch.

What are some things that should or should not be done when looking to properly expand, without compromising the community dynamic?

My advice for those looking to grow and expand should be that they make sure to have a consolidated and empowered coworking community. It is also very important to design a strategy as well as a business plan. Overall, coworking is a business and has to be profitable, so it is very important to know the viability of your project.

“The biggest challenge is how to create a mixed environment where everybody can adapt to their workflow”

Eduardo Forte completed his studies in Law and business management, while simultaneously developing his skills in marketing and management. He is the co-founder of Betahaus Barcelona, an open space that offers passionate professionals the opportunity to develop themselves in a creative and inspirational atmosphere. Eduardo will be speaking at this year’s Social Workplace conference, and gave us a glimpse into what it’s like to run a space catered to the “new coworking class”.

How does Betahaus Barcelona define the social workplace?

For us, it is a place where people can have access to an inspirational atmosphere filled with individuals from various backgrounds. For example, Betahaus currently has 200 members from 40 nationalities. This diverse community not only allows people to expand their business contacts but also gives them the chance to share and find others that are also passionate about what they do.

For us, to have “big numbers” (big community) means that we can increase that chance. You could meet someone that might be your next partner, client, friend, crush or love of your life.

What types of members chose to work at Betahaus Barcelona?

We are a big space in terms of members (+200), thus we have many profiles. Overall we attract international and open-minded people that have chosen Barcelona due to their lifestyle. Our members range from creative professionals (designers, illustrator, etc) to entrepreneurs and startups. We also have an in-house workshop, so we attract many makers and product designers that want to build their own prototypes.

Betahaus Barcelona is pretty focused on design. Why are the look and feel of a workspace so important?

Eduardo Forte

Eduardo Forte

We worked really hard to design our space that provides the best working experience possible for our members. One of my co-founders, Pedro Pineda, is a designer and he is also in charge of developing and improving the concept of the experience you will get when you become a member of Betahaus.

The design is not only about having a nice and comfortable chair, or hip meeting room. It’s primarily about developing something that is useful and shaped for the user. Overall, the design aims to improve your working experience in general.

How have open workspaces influenced the culture of work

I think these social spaces opened up more possibilities for workers because they offer members the chance to meet other profiles that they wouldn’t typically encounter in a traditional office.

In a coworking space, you’re in touch with people that don’t necessarily share your skill-set, thus you have the chance to open your network and develop a much broader vision of your own work, and that definitely changes (in a good way) the way you will work in the future.

Do you think that larger companies are now looking to join open workplaces?

I think that’s not 100% true. I think that small to medium-sized companies are much more open to social workplaces. It’s very complicated for corporations to change the way they work because they’re big and less flexible. Also, large companies are a community within itself, so the question is: How you put a community inside another community? It wouldn’t really work. But what we will start to see is larger companies and corporations will we send small teams to social workspaces to gain inspiration, or understanding about what is happening in the startup and freelance ecosystem.

What are the challenges of creating a productive workplace for freelancers?

There are many challenges! But I think the biggest challenge is how to create a mixed environment where everybody feels comfortable and can adapt to their workflow. When you are dealing with different profiles, the various work styles don’t necessarily fit together, so you need to find the way to make them come together. That’s the biggest challenge.